Included when you book direct

Your stay starts
before you arrive.

Your own personalised pocket guide to The Lobster Pot and Seaham, ready to help you plan, arrive, settle in and make the most of every day.

No App Store required. Add it to your phone from your invitation.

The personalised Guest App home screen with guest greeting and countdown

More than a digital welcome book

Everything you need.
Right where you need it.

From the moment your invitation arrives, the Guest App puts your booking, your plans and our favourite corners of Seaham in one beautifully simple place.

It is designed around your dates, opening useful planning features before you travel and revealing arrival information securely when your stay begins.

01

Before you arrive

Your stay,
step by step.

See your dates, guest details, payment milestone, arrival time and countdown. It is the calm little checklist that keeps the holiday admin from becoming a holiday hobby.

Guest App stay timeline showing booking milestones
02

Proper local knowledge

Seaham, without
the guesswork.

Browse the places we would recommend to friends: food, coffee, sea glass, useful local services, weather, tides and live transport, with calls and directions a tap away.

Guest App stay timeline showing booking milestones
03

When you arrive

The house,
made easy.

Wi-Fi, arrival details, heating, appliances, dog-friendly information, recycling and practical house guidance, easy to find whenever you need it.

Guest App stay timeline showing booking milestones
04

Help when it matters

Guest Services,
in your pocket.

Call or message your hosts, find urgent contacts and report an issue with photos, all from one clear screen built for the moments when nobody wants to hunt through old emails.

Guest App stay timeline showing booking milestones

Nothing complicated

From booking to pocket
in three simple steps.

1

Book direct

Reserve The Lobster Pot securely through our website.

2

Receive your invitation

We email one link, a QR code and your activation code.

3

Add, open and activate

Follow the steps for your phone, add the app to your Home Screen and enter your activation code.

The Lobster Pot · Seaham

A better stay begins
with a better welcome.

Book direct and your personalised Guest App is included.

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